At Hunar – Gifting Happiness, each hamper and gift is prepared with care, creativity, and attention to detail. As most of our products are personalized or made to order, we maintain a strict no-return policy.

1. Returns

• We do not accept returns for any products once delivered.

• This applies to both standard and customized products.

• We encourage customers to carefully review product details before placing an order.

2. Refunds

Refunds are only applicable in the following cases:

1. Damaged or Defective Products

   • If the product is damaged or defective upon delivery, you must notify us within 24 hours of receiving the order.

   • An unboxing video and clear images must be shared as proof.

   • Upon verification, we will issue a refund or send a replacement (based on product availability).

2. Order Not Delivered

   • If your order is lost in transit and cannot be delivered, a full refund will be issued.

3. Cancellations

• Standard Products: Cancellations are allowed only within 12 hours of placing the order, provided the order has not been shipped.

• Customized / Personalized Products: Once an order is confirmed, no cancellations will be accepted as production begins immediately.

4. Refund Process

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Processing time may vary depending on your bank or payment provider.

5. Contact for Refunds & Cancellations

📞 +91 90088 84764
📧 info@hunargifting.com
📍 Kolkata, West Bengal, India