Terms & Conditions
Last Updated: 09.08.2025
Welcome to Hunar (“we,” “our,” “us”). By accessing or using our website [hunargifting.com] (“Site”) and purchasing our products, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services.
1. General
1.1 Hunar operates as a curated gifting solutions provider based in Kolkata, West Bengal, India.
1.2 By using our website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
1.3 We reserve the right to modify, update, or change these Terms at any time without prior notice. The latest version will be posted on this page.
2. Products & Services
2.1 All products displayed on the website are subject to availability.
2.2 Images are for representation purposes only; actual products may vary in color, design, or packaging due to availability of materials and seasonal variations.
2.3 Customized or personalized hampers are made based on your specific requirements, and once production starts, changes cannot be accommodated.
3. Pricing & Payment
3.1 All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
3.2 We reserve the right to revise prices without prior notice.
3.3 Payments must be made in full at the time of order using the payment options available on our website.
3.4 In case of payment failure, your order will not be processed.
4. Shipping & Delivery
4.1 We deliver across India using trusted courier partners.
4.2 Delivery timelines vary depending on location and will be communicated at the time of order confirmation.
4.3 We are not responsible for delays caused by courier services, weather conditions, or events beyond our control.
4.4 Delivery charges, if applicable, will be mentioned at checkout.
5. Returns, Exchanges & Cancellations
5.1 Due to the nature of gifting products (especially personalized items), we do not offer returns or exchanges unless the product is defective or damaged upon delivery.
5.2 Any defect or damage must be reported to us within 24 hours of receiving the order, along with unboxing videos and images as proof.
5.3 Orders for customized or personalized products cannot be cancelled once confirmed.
5.4 For standard, non-personalized products, cancellation requests will be accepted only if made within 12 hours of placing the order.
6. Intellectual Property
6.1 All content on this website, including images, designs, logos, and text, is the intellectual property of Hunar and may not be copied, reproduced, or used without prior written consent.
7. Limitation of Liability
7.1 Hunar is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7.2 Our liability is limited to the purchase price of the product.
8. Privacy Policy
8.1 Your personal information is collected and processed in accordance with our Privacy Policy, which is available on our website.
8.2 We do not share your information with third parties except for order processing and delivery purposes.
9. Governing Law & Jurisdiction
9.1 These Terms are governed by the laws of India.
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
10. Contact Us
For any queries regarding these Terms, you can reach us at:
Hunar – Gifting Happiness, Kolkata, West Bengal, India
+91 90088 84764
info@hunargifting.com
